Policies & FAQ

All sales are final at the time of registration.

Class and camp tuitions are non-refundable. Please ensure you are booking a course that is convenient for your schedule. Refunds or credits will not be offered for missed or unused classes.

Please ensure you have booked your child in a class that fits your schedule. If you miss a class, make-up classes are offered but must be scheduled within the current session. Make-up classes do not roll over from session to session and are not eligible for refund or credit.

Make-up classes are subject to availability and must be scheduled at least 24 hours in advance. To schedule a makeup class, please contact us by phone at 212-725-0939 or email info@physiqueswimming.com.

All closure dates are excluded from semester pricing and tuition and will be listed in the class description and confirmation email. Make-up classes are not necessary for listed closure dates.

For each swimmer:

• Bathing suit
• Towel
• Goggles
• Swim Cap
• Sandals/slippers (street shoes are prohibited on the pool deck)
• Swimmers who are not fully toilet trained are required to wear a swim diaper under their bathing suit.

Me & My Shadow participants:

• Bathing suit & towel (for parent and child)
• Swim diaper with snug-fitting bottom over
  • Must be a diaper specifically for swimming, regular diapers are prohibited. 
• Sandals/slippers
• Swim cap and goggles are not required for this course but long hair (past ears)  must be tied back.

• Please follow all posted pool rules and staff instructions.
• Street shoes are prohibited on the pool deck for swimmers and spectators and must be removed upon entry.
• Strollers are prohibited on the pool deck.
• No eating or drinking on the pool deck. 
• No glass on the pool deck. Reusable/plastic water bottles are permitted.
• No changing on deck, please use the changing facilities before and after class. 
• Swimmers over the age of 6 must use same-sex locker rooms or family-changing facilities.
• Swim caps are required for all swimmers. 
• Swimmers must wear a bathing suit for all classes. Streetwear/athletic gear are not permitted in the water.

If you wish to discontinue or place a hold on your classes, please contact us by email or phone. The remaining tuition will be issued to your iClass Pro account as a credit which can be used towards a future enrollment.

Refunds and credits will not be offered for missed or unused classes.

Physique Swimming reserves the sole right to cancel or reschedule classes due to inclement weather, emergencies, or facility repairs. If classes are canceled due to an emergency, facility repair, or inclement weather we will notify you by phone or email and make-up classes or credit will be offered. Refunds will not be issued for cancellations.

By agreeing to our terms and conditions you grant Physique Swimming the right to take and utilize photographs, videos, or any type of recordings of participating child/children and their parents, caregivers, or anyone accompanying them while engaged in the Services. You consent to Physique Swimming’s use of any and all such photographs, videos, or recordings of you and your child/children for advertising, promotional, teacher training, or related purposes, and waive all rights to compensation and other rights which may arise as a result (including any rights under N.Y. Civil Rights Law 50 and other similar state laws).

• Collect and securely store your contact information (name, phone number, email address, postal code) for marketing and promotion purposes. Personal information will be used internally and will never be sold to or shared with outside third parties.
• Collect and securely store demographic information (age, gender, postal code) for research and marketing purposes.
• Contact you by phone (call or text) and email for marketing and promotional purposes.
• Contact you by phone (call or text) and email with communications and updates relevant to you or your participants while engaged in services.

BILLING AUTHORIZATION:
By agreeing to the terms & conditions you agree to adhere to payment and billing policies.
We do not issue automatic or recurring charges, but Physique Swimming reserves the sole right to charge and complete payments on outstanding balances after service has been rendered.

PAYMENTS:
Semester tuition is due at the time of sign-up to complete your registration.
A stored payment method is required for all accounts for incidentals. Payment information is stored securely and will not be visible to anyone other than the primary account holder.
Physique Swimming staff can only view the last 4 digits of the card and the expiration date.

REGISTRATION FEE:
All active registrations will be charged a one-time fee of $2 per student, per registration.

As an adult participant, or as the legal guardian of my designated participant(s) I hereby consent to all participants(s) participating in Physique Swimming programs. 

By consenting, I hereby acknowledge and understand:

• The terms & conditions of service including rules, warnings, and restrictions for myself and my participants.
• I assume any risks associated with sports or physical activities including the possibility of injury or death and hold harmless Physique Swimming, its personnel and entities.  
• Swimming is a physical activity and poses unique risks including but not limited to injury or the possibility of death.
• Indemnify and hold harmless Physique Swimming, its personnel, and its entities from any liability resulting from injuries, losses, damage, or death or costs incurred.
• I have the authority to agree to these terms and have agreed to willingly under my own free will and not under duress. 
• It is the express intent of all staff and personnel to provide for the safety and protection of my participant(s) to the best of their ability.
• Agree to the terms of our media release policy and authorize photos, videos, and my likeness to be used for legitimate marketing and promotional purposes, as well as that of my participant(s) while engaged in services.
• Consent to being contacted by Physique Swimming personnel through phone (call or text) or email for marketing and promotion purposes as well as to receive updates regarding my participation in Physique Swimming programs.